Brilliant Customer Service Training Apps

The Brilliant Customer Service App can makeyour customer service brilliant.With interactive and exclusive content to watch, listen and read onthe go, you can learn:How to delight every customerThe secrets of customer service excellenceHow to handle complaints effectivelyThe benefits of excellent customer serviceTelephone TechniquesHow to add value to your customersHow to say 'No' politelyTried-and-tested models which are guaranteed to get resultsAnd many more!FEATURES:Seven different topics under different headings: Introduction,Adding Value, Service Skills, Telephone Skills, Face to Face,Complaint Handling and Extras.Exclusive podcasts, videos and information pages from BrilliantCustomer Service - one of the UK's leading customer servicetraining and consulting providers. (Also third-party content,customized and handpicked for the App).Interactive quizzes and tasks to test your knowledge andunderstanding of customer service.Regular updates and new content.